Patient Reviews

Thank you for choosing Santos Dental Health & Wellness, Inc.. Our dentist and staff at our Virginia Beach practice are committed to providing you with top-quality dental treatment in a friendly, comfortable, and safe environment. If you had a recent appointment at our dental practice and enjoyed your visit, we ask that you please leave us a review.

coppersmith17
coppersmith17
1706650608
Rosheena N.
Rosheena N.
1698268147
Dr Santos and his staff was so friendly and helpful. Very welcoming.
Norman B.
Norman B.
1694093303
Great Customer service loved and thank Dr Santos and his assistant. This will be my new Dentist.
Pamela W.
Pamela W.
1694026055
Took time, explained well, very through.
Moe Y
Moe Y
1692128819
I have moved around a lot and been to a lot of dentists and this is by far the best experience time and time again. Dr Santos is incredibly kind and professional, the staff is patient and understanding always. I would not have nearly the confidence I do if I went anywhere else and I am so grateful!
Erin M.
Erin M.
1691103940
I always have a great experience working with Dr. Santos and his entire team. His demeanor is calm; which helps because my anxiety is typically high going to the dentist.
Angela J.
Angela J.
1690324204
Just became a new patient today and my visit was AMAZING from the ladies at the front, Ms. Vickie and Dr. Santos. Everyone was so happy, nice and very welcoming. Thank you again for today ! See you guys at my next visit
Odessa B.
Odessa B.
1689789658
The nicest people! The front desk is so kind and friendly. I called so many places to find a new dentist and they were 10x better than the rest in this area. The dental work is awesome as well!
Sharolynn K.
Sharolynn K.
1687356699
I was visiting family in VB when I lost a crown on my tooth. Dr.Santos and his team fit me in and replaced it right away. They are very kind and professional! Everything was explained thoroughly during the procedure.
Felicia B.
Felicia B.
1687196800
Michelle G.
Michelle G.
1686253581
Stacey O.
Stacey O.
1683836895
Jb H.
Jb H.
1682436909
The staff were so nice and friendly and Dr Santos is the best. Friendly bedside manner and very thorough
Kendra H.
Kendra H.
1663192878
I was a new patient today and I had Dr. Santos check out and fix my tooth before back surgery. I always felt judged as well for all the work I needed done. I can honestly say this is the first place I’ve been to in decades that doesn’t make you feel bad about anything! I love it here and I’m so happy I picked them to fix my tooth. Couldn’t be happier! Thank you so much to everyone at this practice and of course Dr. Santos. You have eased my fear of dentists❤️😁
Amir K.
Amir K.
1662607521
Meredith R
Meredith R
1653672679
I LOVE Dr. Santos! I've recommended him to everyone I know. I went to a dentist before him who judged me for how much work I needed but when I came to Dr. Santos, there was 0 judgement. He also truly takes your input and your wants, needs and life circumstances into consideration! It's just a breath of fresh air compared to what I've dealt with lately. And the staff had been so nice and flexible. I've had no problems at all.
Charlene M.
Charlene M.
1650626573
Great place. I only wish they take major insurances such as Blue Cross Blue Shield and CIGNA. It's hard on patients and almost forces them to go somewhere else especially when there's major work to be done such as crowns etc.... Regular cleaning fees are not so bad but even this forces the customers to have to pay in advance because when it's out of network, most insurances pay the customer not the the clinic itself. With this said, customer has to pay the clinic in advance . Wish this place would consider and be part of BCBS and CIGNA network. No matter how good the place is but if it forces customers to pay out of pocket on every visit, they won't last as customers.
Gordon C.
Gordon C.
1649980604
First time patient and I have never had such a comprehensive exam. Everyone was so thorough and professional and I felt very comfortable with their care. Dr. Herman was great and explained everything to me. I highly recommend this dental office.
Beach P.
Beach P.
1648775981
My dental hygiene appointment was yesterday and it couldn't have been better. Taylor was very gentle and thorough. She took care of me and listened to my concerns. I highly recommend this dentist office.
Polly B.
Polly B.
1647528294
Staff is very caring and facility is very clean. Feels like a family!
Kristi A.
Kristi A.
1644963775
Dr. Herman and staff are just WONDERFUL!Saying I don't like going to the dentist is an understatement! After years of not having been to any dentist, we recently moved to Virginia from the midwest and I decided it was necessary to find a dentist.My husband called and explained to the very understanding staff that I was nervous and don't like going to the dentist. The staff were all incredibly kind and asked questions about my comfortability level during all my visits. Dr. Herman was SO patient and kind! He explained EVERYTHING and I have never had a medical professional take the time to do that. He made sure I understood what he was doing and what he was seeing, as well as my asking about my comfort level. I felt cared for personally and I also felt like he was interested in making sure I was ok with the amount of physical discomfort or awkwardness of having your mouth worked on.Highly recommend their practice!
Jack R B.
Jack R B.
1643464230
nesbit B.
nesbit B.
1641563237
Angela C.
Angela C.
1632603974
Ronnie_Amber H.
Ronnie_Amber H.
1630774756
Such a great dental experience. I felt heard and taken care of. 100% recommend!
Cynthia S.
Cynthia S.
1626275157
I love this practice. The staff is always so kind and patient with my son.
Hallie S.
Hallie S.
1623961746
I was going to wait but honestly I'm so blown away Schrumpf & Herman Family Dentistry is amazing. My kids even love it there (4 & 7). We are a military family and so grateful to have found a place we can all go.I was allowed back with my children and stayed with them the whole time. They do have a treasure box which is a big deal to my kids.My new patient exam was the most thorough I have ever had. I felt extremely comfortable and never once did I feel like the process was rushed.My cleaning which is a separate appointment was great! She took her time and made sure I felt comfortable the whole time.The office staff has been working us in on cancellations so we don't have to wait long since we have a flexible schedule and are leaving the area soon. Honestly they are all extremely nice and so helpful.
richard R.
richard R.
1617803310
Excellent teeth cleaning by Taylor. Would recommend this office for all your dental needs.
Tylesha S.
Tylesha S.
1612341608
Top Level Knowledge on educating you on your teeth. So passionate and caring to all, I love the atmosphere full of so much love, devotion and excellence. Gentle hands no bad experiences simply Amazing🤗So glad I found a Gem of Dentistry being practiced in pure excellence. I highly recommend this practice😊
One of the best dentist visits I have ever had! Very polite, professional, courteous and thorough!!!
Billy M.
Billy M.
1607046857
My family has had excellent dental care thru the years from Dr. Schrumpf. He has maintained an excellent dental practice in the Kempsville neighborhood. I'am glad I was introduced to him to take care of our dental needs. Thanks for your teams good work thru the years for my family.Thank you again, William ( Billy).A grateful team at Schrumpf & Herman Family Dentistry
Karolyne W
Karolyne W
1605360721
Very detailed and seemed to be more informed than my last regular dentist.
Cecey C.
Cecey C.
1604768265
Very caring staff. Everyone is very professional and they don’t make you feel just like a patient but an actual person. They take their time to answer any questions and very understanding! I will definitely be coming back for any of my dental health moving forward!
Duranie D.
Duranie D.
1603124917
I encountered 5 staff members and they were all friendly, knowledgeable and helpful. Dr. Schrumpf was gentle and thorough. He explained everything in layman’s terms & used examples/models to demonstrate. I was impressed and have already recommended this office/dentist to a few people.
William F.
William F.
1603120536
I’ve been going to them for a very long time. I have never had a bad experience. I highly recommend them.
Tim M.
Tim M.
1599610947
I DREAD going to the dentist but everyone in this practice makes it a breeze. The waits are short, the care is the best around, and they take the time to explain everything in detail.
Tonya King G.
Tonya King G.
1599164467
Beverly S.
Beverly S.
1596029571
I have been with them for over 10 years and love both of the doctors and Val cleans my teeth and she's wonderful as well! I have had several procedures done there and they have always been excellent with me!
Kathryn M.
Kathryn M.
1593544021
Wonderful practice. The girls in reception are great with relaying calls back and forth as well as scheduling. They were also informative about insurance costs. Valerie was very professional and polite. She was very gentle on the mouth with cleaning and very educated and informative. Dr. Herman was also very professional. I look forward to my next visit here! Thanks to the staff 😀
Joseph J.
Joseph J.
1592885741
Happy to be part of the family, I have been going here for years and always leave smiling, down to earth staff and always working their best!!! Never a waiting problem! Thanks for your service.🙋‍♂️
David C.
David C.
1592246645
michael A.
michael A.
1590617413
Fantastic experience, particularly during these trying times. Staff went to extraordinary lengths to coordinate our appointments. Dr. Shrumpf is still the affable professional, even though he’s now driving a soccer mom car (LOL)
Debbie C.
Debbie C.
1581551417
Dr. Schrumpf and his staff are a skillful dental team that has handled a major reconstruction of my teeth over the last year. They are extremely professional, kind and thorough, downright picky! actually which I appreciate when it comes to the details of my teeth and gums. I recommend them to you.
Sandra H.
Sandra H.
1580930822
This was a very friendly very professional visit as always. Dr. Schrumpf is very knowable and I can always trust his diagnoses. I recommend Dr. Schrumpf and his staff highly.
Christopher K.
Christopher K.
1580140527
Our family gets great dental care in a great environment! A great experience all around!!
Carol C.
Carol C.
1579187119
Dr Schrumph did a great job on my crowns, and the hygienist is so friendly and does an excellent job cleaning my teeth.I highly recommend this office.
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